FAQ

Q: Are you a trading company or manufacturer?
A: Yes, we are a factory. All machines are made by ourselves, and we can provide customized services according to your requirements.

Q: How long is your delivery time?
A: Generally, it is 1-3 days if the goods are in stock, or 3-7 days if the goods are not in stock. The delivery time depends on the quantity.

Q: What about your warranty?
A: Our warranty is 1 year. All machine parts can be replaced for free within 1 year if broken (not including man-made damage).

Q: Is there any installation direction after we receive the machine?
A: Yes, we have a professional technical team and warm after-service. We will solve any problems you encounter during installation and packing production in a timely manner.

Q: Is there any assurance to guarantee my order from your company?
A: We are an onsite check factory from Alibaba. The quality, delivery time, and your payment are all ensured by Alibaba trade assurance.

Q: What are your advantages?
a. Provide customized services for special requirements;
b. Competitive price and reliable quality;
c. Professional inspection department to guarantee quality;
d. Ready for immediate delivery, OEM order delivery within 3-5 working days;
e. Convenient location, our factory is near Foshan port and Guangzhou port, only 45 minutes from the factory to Guangzhou airport.

Key Attribute

Industry-specific Attributes

Other Attributes

Packaging and Delivery

Lead Time